Questions and Answers - Frequently Asked Questions
We accept payment on receipt, personal pick-up after prepayment, traditional transfer, online payment via PAYPAL and SOFORT, and cash on delivery postage (only for Poland). For more information, see the section PAYMENT.
In order to receive a shipping note number and a courier company name, please contact us. The tracking number will be available on the day of shipment.
Yes, up to 30 days. For more information on returns, please refer to the section RETURNS.
It depends on the country from which you are ordering and from which warehouse you purchased the item, as well as what method of payment you chose. Most orders are delivered within 7 business days. The maximum delivery time is 22 days. For more information, see section DELIVERY.
No account is required. You can make purchases without registration. However, creating an account gives you additional benefits and opportunities for shopping in our store.