24/7 Help

Carpetverse helpline in Polish: +48 511 591 511, open from 8 to 20. Helpline in German available at the number: +49 40 180 48 234. If nobody answers, please do not worry – we will surely phone you back. Additionally, you can contact us via email: poland@carpetverse.com (Polish), germany@carpetverse.com (German), contact@carpetverse.com (English). There is also available is a convenient online chat with a consultant.

Any questions?

We have described each product as broadly as possibly, offering you our knowledge of hand-woven carpets. Each production region, type of carpet and material from which it was made has been accurately described on the item’s page. In addition, we recommend that you familiarize yourself with the topics in the Blog section and if you wish, to ask questions. Support is available 24 hours a day, 7 days a week. Please feel free to contact us.